Good day
We are experiencing some issues with our PO confirmations. When I say confirmations it is not the SES or GRN. In our system we create a SC in SRM this then gets approved in SRM and then a PO is created in the ECC backend. The XML is passed from SRM to ECC and the PO is then created. After the PO is created a new XML using a new interface is generated and sent back to SRM to update the SC with the PO number. Now on the majority of our orders this confirmation of PO creating is sent back to SRM and we can view the XML in sxmb_moni. But we have a few where the XML is just never created in ECC. The PO gets created successfully but the PO creation confirmation is not created. We search in SXMB_MONI and there is no XML created.
What could cause this issue and is there some further investigating we can do or a note to implement. I have investigated as far as I can, there is nothing common among the PO's that did not created the confirmation back to SRM. There is a mix of services, there is a mix of vendors and a mix of purchasing groups. There is no common value amongst the orders. Because of this we cannot replicate the issue so we cannot debug, it appears extremely random and the issues are spread out across days.
Thanks much appreciated