Hi Gurus,
We are in SRM 7 and using PPS,
As per our process, for single part bid, while opening the bid, Bid floor admin has to initiate the 'Opening of the price Rfx' , and then with in the simultanious logon time the Approver has to Appprove the 'Opening of the Price Rfx opeining'. and only after simultanious log on time passed and opening has performed successfully , Response and awards are visible for the purchaser.
When ever approver fails to approve within time frame, Bid floor admin. has to re-initate the price opening and then apporver has to approve the opening( as per standard process)
But in some cases we are facing the error, while re-initating, system is showng the time remaining which is even more than the simultanious log on, and if at all bid floor admin initiates it the approver is getting 'system error' after he enters his password.
( note: This is not for all we have opened many bids by this process successfully)
please suggest how to open the responses which are held becasue of the error ' Price rfx responses opening has not been performed'
Thanks in advance
NITIN