SC deletion in SRM 7.0

Hello Expert,

We observe, when deleting SC in SRM 7.0, we sometimes get error message: 'User XYZ, is already processing this document, try again later'.

Here the user XYZ is background job user.

With this user we are running below jobs:

1) BBP_GET_STATUS_2 at 15 mins frequency (Takes on average 350 seconds to finish)

2) CLEAN_REQREQ_UP at 15 mins frequency (Takes on average 25-30 seconds to finish)

Could the job frequency is an issue here?

Pls advise.

Thanks,

Dhananjay