Hello Gurus,
We have recently upgraded to SRM 7.02. I've worked on the alert notification configuration but for some reason these messages are getting out to approvers for Shopping carts.
What I've found is the Alert notification for shopping cart approval within a deadline are being sent 24 hours after the shopping cart appears in the approvers worklist.
I have not been able to figure out how to disable these messages.
Any thoughts or suggestions would be greatly appreciated.
Mary