Hi Experts,
I need small help to change my SRM 7.03 SC process.
My Current Process is
Step 1. SC is Created by USER1 and is in 'Awaiting Approval' status.
Step 2. SC is Rejected by APPR1.
Step 3. SC is in USER1 inbox(UWL) for Accpeting the changes and 'Awaiting Approval' status.
Step 4. Once after USER1 accepted the changes then SC goes to 'Release Rejected' status.
New Process is
Step 1. SC is Created by USER1 and is in 'Awaiting Approval' status.
Step 2. SC is Rejected by APPR1.
Step 3. Now Send notification/message/mail to USER1 UWL and SC should be in 'Release Rejected' status.
Here in new process I just wanted to ignore 3rd step i.e. Accepting the changes, so that SC directly goes to 'Release Rejected' status. But still SC creator should be informationed.
I have referred some blogs/threads, but still I feel something is missing. I tried "Event and Event schema for Alert management" and "Define Recipient of Notifications".
What are the possible ways to achieve this and please help me with examples if any.
Your help will be appreciated.
Thanks,
Chandu
