Hi SRM experts,
I am on SRM 7.02, and need some help on generating emails for bidder in case he has not submitted quotes before submission deadline.
I have referred to this site and set up the configuration accordingly:
http://scn.sap.com/people/ramakrishna.rallapalli/blog/2008/07/20/bidder-alert-notifications
1) In the configuration "Define Event Schema", I have defined for BUS2200, Schema RFQ,
Event: NO_BID_SUBMITTED
Event Category: Alert
Subcategory of Event: SRM_BID_INVITATION
Event Deadline in Hours = 72-
(I want daily reminders for vendor - one email each day for three days)
2) Event deadline monitoring is active in workflow automatic customising
3) I have scheduled RSALERTPROC as a daily batch job.
4) In ALRTCATDEF the Max no of dels. for SRM_BID_INV is = 3.
A mail is sent out to the vendor, with the subject "Please check bid invitation .. "
Now my requirement is that
A) I should be able to edit the mail text that is being sent out to the vendor. Currently this mail has a link to the particular RFX, which is not required to be sent as it sends the SRM direct link and the vendor has to log in through another portal. I need to remove this link.
B) The reminder mail should stop after the submission deadline is passed. However in our case lets say a RFX is published with submission deadline after 1 day only. In this case a reminder email is sent immediately after publish (event deadline monitoring job runs every 3 minutes) and then RSALERTPROC job sends out 2 more reminders for 2 days, even though submission deadline is already past.
I have tried to change the long text in ALRTCATDEF however this link still comes by default.
I have tried to activate the BADI BBP_ALERTING; but it is not getting called in this process.
I have tried BADI BBP_OUTPUT_CHANGE_SF but this is also not getting called. In any case the form BBP_OUT_EXCEPTION does not look like the email that is getting sent out.
Can you please give me an idea of how to proceed ?
Also, what is the difference between "Alert" and "notification" in the customising "Defne Event Schema" ? If I chose "Notification" for NO_BID_SUBMITTED instead of "Alert", no emails are getting sent out from my system.
Please help.
Thanks,
Amit