Ship-To Address not getting picked for one particular user

Hi SRM Gurus,

I am working on SRM5.0 system with ECC6.0 as backend.

For one particular SRM user, the Ship-To address number which has been maintained in his attributes through transaction PPOMA_BBP, as default delivery address, is not populated when he creates a SC.

This default ship-to address is not seen while creating the cart even though the address can be found via the F4 search help in the same SC.

Can anyone tell me why this is happening for one particular user?

Please note that this problem is occuring even when the user is shopping for self and creating a new SC (no copying from template). So SAP note 1055203 is not valid in my case.

I have checked the ADRC table, and this address number exists. Infact, when I assign this address number to some other user's Ship-To attribute, this default delivery address is picked in the SC.

So, I understand that the problem is not with the address, but with the linking of this address number to this user. I even tried deleting and re-assigning the address number in the attribute to this user. But, it doesnot work still.

Can anyone help me out?

Thanks n Regards,

Ancy