Hello Everyone,
We are currently running the Extended Classic Scenario within SRM 7.0 SP8, ECC 6.0 EHP6. When shopping carts are being created with vendor text associated with the line item, the vendor text is being truncated. We have located two OSS Notes (1604293 and 1662702) in order to resolve the issue on the shopping cart however, the vendor text truncation still remains on the purchase order.
Example of issue:
Vendor text, within the longtext field can only hold 132 characters and then it creates a second line for the longtext to be added completly, so if a user creates a vendor text with 136 characters the long text would have the following:
longtext line 1: 132 characters
longtext line 2: 4 characters
If the vendor text was created with 550 characters the long text would have the following:
longtext line 1: 132 characters
longtext line 2: 132 characters
longtext line 3: 132 characters
longtext line 4: 132 characters
longtext line 5: 22 characters
It seems that on the creation of the purchase order the vendor text is not holding the last long text line and therefore it is being truncated.
Has anyone every had this issue before and if so, is there an OSS Note that I can implement in order to fix it?
Thanks,
Katie