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UWL is not showing New and In Progress tasks

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Dear All,

 

We are facing a strange concern where the UWL is displaying all the below work items.

 

Tasks forwarded to someone

Tasks for Resubmission

Completed Tasks

 

But not the New and In Progress tasks wherein the work items are already available in the user inbox.


The system details areSRM 7 with EHP 3 and the Netweaver portal is 7.30 SP 09

 

Please find the below screen shot for your reference.


UWL Screen shot.JPG


And I would also like to update you that the below has already been tested.

 

1.) Check in SBWP - workflow inbox of the respective user wherein the work items are available already.

2.) In the SWI5 transaction code, the work items are in Ready status

 

UWL Work items pending.JPG

3.) From Portal perspective, the webflow connector has been defined and it has got connected successfully.

4.) In the Webflow xml file, we are able to see the above highlighted task id which has already been defined.

 

With that, I am able to understand that if there is any action on the work item in SRM system, the same is getting replicated in UWL. Else it is not getting displayed in the UWL if there is no action been done on the work item.

 

Could you please check and advise if anyone has any other suggestions on the above. Thanks in advance for your help.

 

Best Regards,

Bharathi


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